User manual GATEWAY M360
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Manual abstract: user guide GATEWAY M360
Detailed instructions for use are in the User's Guide.
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i
Adjusting the volume . . 74
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Protecting your notebook from viruses . 106
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A Safety, Regulatory, and Legal Information . 119
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Chapter 1
Getting Help
· Using the Gateway Web site · Using Help and Support · Using BigFix · Using Your Computer guide · Using online help
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Chapter 1: Getting Help
Thank you for purchasing our notebook!
You have made an excellent decision choosing Gateway. [. . . ] Windows Update scans your notebook and provides you with a tailored selection of updates that apply only to the software and hardware on your notebook.
To run Windows Update:
1 2 3
Connect to the Internet. Follow the on-screen instructions.
Help and Support
For more information about Windows Update in Windows XP, click Start, then click Help and Support. Type the keyword Windows Update in the HelpSpot Search box , then click the arrow.
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Restoring your system
Restoring your system
Microsoft System Restore
If your notebook is not working correctly after you install a program or change a setting in the Control Panel, you may need to use Microsoft System Restore to restore the notebook to an earlier configuration.
To run Microsoft System Restore:
1 2
Click Start, All Programs, Accessories, System Tools, then click System
Restore.
Follow the on-screen instructions.
Help and Support
For more information about System Restore, click Start, then click Help and Support. Type the keyword System Restore in the HelpSpot Search box , then click the arrow.
Reinstalling applications and drivers
If a program or device on your notebook is not working correctly, you may need to reinstall your applications or drivers.
To reinstall your applications or drivers:
1 2
Click Start, All Programs, System Recovery, then click Application &
Driver Recovery.
Follow the on-screen instructions.
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Chapter 7: Maintaining Your Notebook
Restoring your notebook to the original configuration
If Windows does not start or if the two previous procedures do not correct the problem, you may need to restore your notebook to the original configuration.
To restore your notebook to the original configuration:
1 2
Turn on your notebook, then press F11. Follow the on-screen instructions.
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Chapter 8
Troubleshooting
· Troubleshooting typical hardware and software problems · Getting telephone support · Using automated troubleshooting systems
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Chapter 8: Troubleshooting
Safety guidelines
While troubleshooting your notebook, follow these safety guidelines:
Never remove the memory bay or hard drive bay cover while your notebook is turned on, while the battery is installed, and while the modem cable, network cable, and AC power adapter are connected to your notebook. Make sure that you are correctly grounded before accessing internal components. For more information about preventing damage from static electricity, see "Preventing static electricity discharge" on page 60. After you complete any maintenance tasks where you remove the memory bay or hard drive bay cover, make sure that you replace the cover, reinstall any screws, then replace the battery before you start your notebook.
Warning Do not try to troubleshoot your problem if power cords or plugs are damaged, if your notebook was dropped, or if the case was damaged. Instead, unplug your notebook and contact a qualified computer technician.
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First steps
First steps
If you have problems with your notebook, try these things first:
Make sure that the AC power adapter is connected to your notebook and an AC outlet and that the AC outlet is supplying power. If you use a power strip or surge protector, make sure that it is turned on. If a peripheral device (such as a keyboard or mouse) does not work, make sure that all connections are secure. If an error message appears on the screen, write down the exact message. The message may help Gateway Customer Care in diagnosing and fixing the problem. If you added or removed peripheral devices, review the installation procedures you performed and make sure that you followed each instruction. If an error occurs in a program, see the program's printed documentation or the online help.
Help and Support For more information about troubleshooting, click Start, then click Help and Support. Type the keyword troubleshooting in the Search box , then click the arrow.
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Chapter 8: Troubleshooting
Troubleshooting
Audio
Audio troubleshooting is covered under "Sound" on page 101.
Battery
Battery troubleshooting is covered under "Power" on page 99.
CD drives
CD drive troubleshooting is covered under "DVD drives" on page 86.
Device installation
You have computer problems after adding a new device
Sometimes a new device, such as a PC Card, can cause a system resource (IRQ) conflict. Check IRQ usage to determine if there is an IRQ conflict.
To check IRQ usage:
1 2 3
Click Start, then click Control Panel. If your Control Panel is in Category View, click
Performance and Maintenance.
Click/Double-click System, click the Hardware tab, then click Device Manager. All IRQs and their hardware assignments are displayed.
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Troubleshooting
Help and Support For more information about IRQs, click Start, then click Help and Support. Type the keyword IRQs in the Search box , then click the arrow.
To free IRQ resources for the new device:
1 2 3
In the Device Manager window, check the device list for a resource conflict. A resource conflict appears as a black exclamation point in a yellow circle. Remove the device you are trying to install, then determine which one of the existing devices or ports you can disable. [. . . ] This product may contain substances known to be hazardous to the environment or to human health. To prevent releases of harmful substances into the environment and to maximize the use of our natural resources, Gateway provides the following information on how you can responsibly recycle or reuse most of the materials in your "end of life" product. Waste Electrical and Electronic Equipment (commonly known as WEEE) should never be disposed of in the municipal waste stream (residential garbage collection). The "Crossed-Out Waste Bin" label affixed to this product is your reminder to dispose of your "end of life" product properly. [. . . ]
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